Privacy Policy

SHE Pilates & Yoga Studio


Effective Date: January 2025

SHE Pilates & Yoga Studio ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with applicable privacy laws in Ontario, Canada.



1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, date of birth, and emergency contact information.
  • Payment Information: Credit card details or other payment methods provided when purchasing classes, memberships, or workshops.
  • Health Information: Details about injuries, medical conditions, or physical limitations shared voluntarily to ensure a safe practice.
  • Usage Data: Information about your interactions with our website, booking platform, or studio services, including IP address and browser type.



2. How We Use Your Information

We use your personal data to:

  • Process and manage bookings, payments, and memberships.
  • Communicate with you regarding classes, events, or changes to studio policies.
  • Provide a safe and personalized experience during classes and workshops.
  • Improve our services, website, and customer experience.
  • Comply with legal and regulatory requirements.



3. Sharing of Information

We do not sell, rent, or share your personal information with third parties except:

  • Service Providers: To trusted third-party vendors (e.g., payment processors, booking platforms) who assist in delivering our services.
  • Legal Obligations: To comply with legal requirements, enforce our terms and conditions, or protect our rights.



4. Data Security

We take appropriate measures to safeguard your personal data, including encryption, secure servers, and access controls. While we strive to protect your information, no system is 100% secure. Please notify us immediately if you suspect unauthorized access to your data.



5. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.



6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Withdrawal of Consent: Withdraw your consent to data processing where applicable.

To exercise these rights, please contact us using the details below.



7. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings; however, some features of our site may not function properly.



8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the "Effective Date" updated accordingly. Continued use of our services constitutes acceptance of the revised policy.



9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SHE Pilates & Yoga Studio
Email: studio@shepilatesandyoga.com



By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting SHE Pilates & Yoga Studio with your personal information!